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Bill K.

CNC Shop Owner
Manufacturing
22 employees

2.3

AIBMM Score

Bill owns a CNC machine shop with 22 employees. Job quoting was his biggest bottleneck - taking hours per quote and often leaving money on the table. Inventory was managed in spreadsheets updated weekly.

Starting Point: The Struggles

Job quoting taking 2-4 hours each

Inventory counts done weekly by hand

Machine utilization tracked in spreadsheets

Often running out of material mid-job

The 90-Day Journey

Week 1
Shop Floor Discovery
Discovery

Bill completed Discovery with his shop foreman. Score of 2.3 - they used no AI tools at all. Everything was manual or spreadsheet-based.

Week 2
Manufacturing Workflows
Workflows

Mapped quoting, inventory, scheduling, and quality inspection workflows. Quoting had highest value score; inventory had highest readiness.

Week 3
Conservative Stage Plan
Stage Plans

With limited tech resources, Bill set WIP limit to 2 Lifts: AI-Assisted Quoting and Real-Time Inventory. Realistic for a manufacturing operation.

Weeks 4-7
Quote Automation Build
Lifts

Built system to analyze drawings (with human review) and pull historical job data. AI suggests pricing based on similar past jobs and current material costs.

Week 6
Integration Challenges
Friction Log

Legacy ERP system had no API. Logged friction. Decision: use CSV exports until Q2 when ERP upgrade planned.

Weeks 6-10
Inventory Sensors Deployed
Lifts

Installed weight sensors on material racks connected to tracking system. AI alerts when stock drops below reorder point.

Week 11
Quoting Pilot Success
Altimeter

Tested AI-assisted quotes on 20 RFQs. Quote time dropped from 3 hours to 45 minutes. Win rate improved 15%.

Week 12
Shop Floor Review
Checkpoints

Both Lifts graduated. Inventory system running autonomously. Captured quoting logic as patterns for consistent pricing.

Lifts Executed

AI-Assisted Quote Generation
Graduated
L1

L2

Quote time 3hr → 45min

Real-Time Inventory Monitoring
Graduated
L1

L2

Zero stockouts since launch

Friction Encountered & Resolved

Issue

Legacy ERP has no API for real-time integration

Resolution

Used scheduled CSV exports; planned ERP upgrade for Q2

Issue

Shop floor wifi unreliable for sensors

Resolution

Installed mesh network with industrial-grade access points

Results: By the Numbers

Quote Generation Time
Before

3 hours

After

45 min

75%
Quote Win Rate
Before

25%

After

40%

+15%
Material Stockouts/Month
Before

4-5

After

0

100%

Key Takeaways

Manufacturing can benefit from AI despite legacy systems

Physical sensors + AI create powerful automation

Conservative WIP limits work well for operations-focused teams

Historical data is gold for AI-assisted quoting

What's Next for Bill?

Machine utilization monitoring, predictive maintenance alerts

Start Your Journey

Bill started exactly where you are. Begin with Discovery to chart your own path.

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